Pelayanan Check In Counter

Analisis Komparasi Internet Financial Local Government Reporting Pada Website Resmi Kabupaten dan Kota di Jawa Timur The Comparison Analysis of Internet Financial Local Government Reporting on Official Website of Regency and City in East Java

... atau mengakses salinan dari laporan keuangan pemerintah kota atau kabupaten. Poin G. +1 poin jika berkas individu yang menyediakan laporan cetak ukurannya kurang dari 3MB. Poin H. +1 poin jika mempunyai mesin pencari untuk menemukan konten yang dibutuhkan ataupun laporan keuangan pemerintah daerah. Poin I. +1 poin jika website resmi pemerintah daerah atau ... 2016 Undang-Undang Nomor 14 Tahun Keterbukaan Informasi Publik. 2008. Verawaty. 2014. Analisa Komparasi Indeks Internet Financial Reporting Pemerintah Daerah di Indonesia. Seminar Nasional Akuntansi 17 Universitas Mataram 2014. Instruksi Presiden Nomor 6 Tahun 2001. Telematika (Telekomunikasi, Media dan Informatika). Instruksi Presiden Nomor 3 Tahun 2003. ... antara Pemerintah kota dan Kabupaten di Jawa Timur. Kata kunci :e-government, internet financial local government reporting, indeks aksesbilitas, konten, ketepatan waktu, pemanfaatan teknologi, user support. Abstract This study aims to compare the quality off reporting disclosure of Internet Financial Local Government Reporting that being uploaded
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EFEKTIFITAS BERBAGAI KONSENTRASI DEKOK DAUN KEMANGI (Ocimum basilicum L) TERHADAP PERTUMBUHAN JAMUR Colletotrichum capsici SECARA IN-VITRO

... just use it as a mixture into their cooking. Actually, kemangi leaf has many uses those are stimulating circulation of blood, clearing a face with acne and solving fallen hair. Besides, it can be used to cure stomachaehe such as slight stomach upset,vomiting, fever and influenza. It also can be medicine to cnol an infection (Anonymous,2001). Kemangi leaf ... result of the research indicater that there is an influence of giving dekok kemangi leaf toward the differences from blocked zona at Colletotrichum capsic from Duncan analysis 5%, it is obtained that each of concentrations indicates the differences and the treatment of dekok kemangi leaf at 10% concentration gives the most effective influence to hamper ... hilled in kemangi leaf showed it’s activiti as a strong fungisida. Eugenol can prevent premature ejaculation of semen, analgesic and anastetik (Winarto,2003). This research purposer to know the influence of giving dekok kemangi leaf (Ocimum basilicum) and an exact concentration to hamper the growth of Colletotrichum capsici. Parameter that is used in this
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AN ANALYSIS OF GRAMMATICAL ERRORS IN WRITING DESCRIPTIVE PARAGRAPH MADE BY THE SECOND YEAR STUDENTS OF SMP MUHAMMADIYAH 06 DAU MALANG

... 2002. Introduction to Research in Education: Fourth Edition. USA: Wadsworth Thomson Learning, Inc. Azar, Schrampfer Betty. 1989. Understanding and Using English Grammar. Second Edition. USA. New Jersey: Prentice-Hall, Inc. Byrne, Donn. 1984. Teaching Writing Skills: Fifth edition. Essex: Longman Group Ltd. Brown, H. D. 1980. Principles of Learning and ... Byrne, writing is translating thought into language that requires some components like grammar, vocabulary, mechanic and rhetoric. The combination of these components makes the skill of writing a complex one (1984). Students find it difficult to express and combine their opinion in written in a good arrangement and good structure, particularly in term ... characteristics of the learner linguistic system at a given stage of learning (Brown, 2000: 217). 6 3. Descriptive writing: kind of writing to convey our dominant impression at a person, a place or even to a reader in order that they are able to use their sense about something (Martin, 1980). Descriptive writing is a strategy for presenting a verbal portrait
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AN ANALYSIS ON GRAMMATICAL ERROR IN WRITING MADE BY THE TENTH GRADE OF MULTIMEDIA CLASS IN SMK MUHAMMADIYAH 2 MALANG

... the difference in linguistic structure between Indonesia and English. It means that the students have difficulties in learning English grammar. Learning English in the tenth Multimedia class at SMK Muhammadiyah 2 Malang is conducted in all skills, such as speaking, reading, listening and writing. According the writer’s observation in teaching writing, students ... about middle in writing paragraph and 21 students who forgot about closing in writing paragraph. In proofreading symbol identification and correction there were 6 (12,2 %) error in insert; 25 (51,1%) error in capitalize16 (32,6%) error in make lower case. In the component of grammar there were 8 (19,6%) error in using nouns; 1 (2,4%) error in pronouns; ... grammatical error in writing. Grammatical error is big problem in writing subject Hartanti (stated in Novita 2003). In vocational school, students should already know about grammar or structure in writing but in reality they still make many errors when making paragraph. In study English the students must pay attention in grammar. Indonesian students,
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AN ANALYSIS OF LANGUAGE CONTENT IN THE SYLLABUS FOR ESP COURSE USING ESP APPROACH THE SECRETARY AND MANAGEMENT PROGRAM BUSINESS TRAINING CENTER (BTC) JEMBER IN ACADEMIC YEAR OF 2000 2001

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A DESCRIPTIVE STUDY ON THE TENTH YEAR STUDENTS’ RECOUNT TEXT WRITING ABILITY AT MAN 2 SITUBONDO IN THE 2012/2013 ACADEMIC YEAR

... select information to be used in their writing. Besides, writing is a complex chore that does not only involve five aspects (grammar, mechanics, content, vocabulary, and organization) but also has several writing process in this case, pre writing, drafting, and revising. Therefore, the students need time to follow the process in writing. So, writing should be ... of writing. In the context of English teaching as a foreign language, writing has an important role. Hirsch (in Hughey et al, 1983:6) states that, writing is an efficient tool to facilitate and reinforce other language skills. Reading, vocabulary and grammar are employed in the act of writing. When the students are actively engaged in the writing process, ... their emotionally, (3) the students can make information writing that inform to someone about something important for example healthy tips and so on, (4) the students also can make humor writing, to entertain. 3 Most Indonesian students who should master the foreign language face difficulties in writing English. In fact, Indonesian and English are very different
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A DISCOURSE ANALYSIS ON “SPA: REGAIN BALANCE OF YOUR INNER AND OUTER BEAUTY” IN THE JAKARTA POST ON 4 MARCH 2011

... play an important role in making the text coherent and unified. In the grammatical cohesive devices, we find that reference appear more often than others. It means that reference play important role in making the text coherent and unified. In the lexical cohesive devices, we find that repetition occurs more often than others. In conclusion, reference ... University. Language is not only in the form of spoken but also in written. Newspaper is included into part of linguistic system. For sure, it donates a journalistic text that can be analyzed through discourse theory which consists of grammatical and lexical analyses. This thesis is entitled Spa: Regain Balance of Your Inner and Outer Beauty in The Jakarta Post ... A DISCOURSE ANALYSIS ON “SPA: REGAIN BALANCE OF YOUR INNER AND OUTER BEAUTY” IN THE JAKARTA POST ON 4 MARCH 2011 THESIS Written by AFIFI LAYLI SHOFA NIM 070110101012 ENGLISH DEPARTMENT FACULTY OF LETTERS JEMBER UNIVERSITY 2011 A DISCOURSE ANALYSIS ON “SPA: REGAIN BALANCE OF YOUR INNER AND OUTER BEAUTY” IN THE JAKARTA POST ON 4 MARCH 2011 THESIS A
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EVALUASI IN VITRO ANTIOKSIDAN SENYAWA FENOL BIJI MELINJO (Gnetum gnemon L.) SELAMA PROSES PENGOLAHAN EMPING MELINJO BERDASARKAN SNI 01-3712-1995

... e aktivitas antioksidan. j j j j . e e e ne ne ne ne .bu.n .bu.n .bu.n .bu.n u u u u b b b b i i i i l l l l i i i i i i i i Saat ini biji melinjo banyak dikonsumsi dalam bentuk emping melinjo yang telah idgigil ig il idgigil idgigil /:d :p//:d :p//:d :p//:d / / / / //dig / / p p p t t t t t t hhtt hhtt proses pengolahan. hhtt mengalami Tujuan dari penelitian ini untuk mengevaluasi aktivitas antioksidan senyawa d ca.cid.id penggolahan menjadi emping ca.cid.id ca.cid.imelinjo ca.cid.id ... .id . j e ne .bu.n u b i l i i idgigil :p//:d / / p t t hhtt RINGKASAN ca.cid.id ca.cid.id ca.cid.id ca.cid.id a a a a . . . . j j j j e e e e Evaluasi In Vitro u Senyawa Fenol Bijiun Melinjo n nej. nej. nej. (Gnetum gnemon iL.) nej. .bu.n .bAntioksidan .b.u .bu.n u u u b b b b . i i i i l l l l i i i i ili ig ili idgigilPengolahan idgigBerdasarkan idgigili Selama :/Proses Emping Melinjo SNI 01-3712-1995.; /:d /:d /:d /:d / / : : / / / //dig / / / p p p t t t tp ht ... meliputihpenyangraian, terhadap pengeringan dan h penggorengan. Kemudian mengekstraksi senyawa fenol pada setiap proses pengolahan biji melinjo d d d .cid.id aktivitas antioksidan .senyawa Evaluasi aj.ca aj.ca.ci .id menjadi emping melinjo. aj.ca.ci .id fenol ditentukan ej.aj.ca.ci .id . . j j j e e e e nemetode DPPH (tahap isesudah ne ne ninisiasi .bu.n .bu.n .bu.n .bu.n u u u u b b b b i i i i l l l l dengan menggunakan radikal bebas) dan i i i i i i i idgigil ig
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HE APPLICATION OF PROFESSION ETHICS FOR SUPPORTING THE WORKING PERFORMANCE OF CUSTOMER SERVICE STAFF IN PT BRI RAMBIPUJI JEMBER

... blessing, mercy and guidance, so I was able to finish the job training report entitled The Application of Profession Ethics for Supporting The Working Performance of Customer Service Staff in PT BRI Rambipuji Jember I realize that this report is still far from being perfect, so that some critics and suggestions are greatly needed for better writing in ... uncertain about their financial. They can deposit their money in the bank safely and also they sometimes will get something special about their deposit. The bank will give the loan to the people who want to begin their business, so it means that the bank has big part in the nation developing for economy. The bank service will be running, when they have ... ETHICS FOR SUPPORTING THE WORKING PERFORMANCE OF CUSTOMER SERVICE STAFF IN PT BRI RAMBIPUJI JEMBER THE JOB TRAINING REPORT By Ahmad Ridwan NIM 080103101007 ENGLISH DIPLOMA III PROGRAM FACULTY OF LETTERS UNIVERSITY OF JEMBER 2011 THE APPLICATION OF PROFESSION ETHICS FOR SUPPORTING THE WORKING PERFORMANCE OF CUSTOMER SERVICE STAFF IN PT BRI RAMBIPUJI
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IMPROVING CLASS VIII C STUDENTS’ LISTENING COMPREHENSION ACHIEVEMENT BY USING STORYTELLING AT SMPN I MLANDINGAN SITUBONDO IN THE 2010/2011 ACADEMIC YEAR

... action. The main data about the students’ listening comprehension were collected by using listening test and class observation in each cycle. The supporting data were collected by conducting interview and documentation. The result of the mean score of listening test by using storytelling with mimes, gestures, voices and varying intonation in cycle I was ... the subjects were active in joining the listening lesson by using storytelling. It means that the target observation requirement in this research had been achieved in cycle II. Based on the result, it could be conclude that the use of storytelling could improve the students’ listening comprehension achievement in terms of finding specific information. Then, ... participation in joining the listening lesson by using storytelling. The result of the observation in cycle I was 30% (meeting I) and 40% (meeting II) of the subject were active. It means that target of vi participation in this research (70%) had not been achieved. The result of the observation in cycle II was 56,6% (meeting IV) and 76,6% (meeting V) of
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Improving the Eighth Year Students' Tense Achievement and Active Participation by Giving Positive Reinforcement at SMPN 1 Silo in the 2013/2014 Academic Year

... material reinforcement and the researcher wanted to increase the students’ response during the teaching learning process of tenses. It based on the theory saying that continuously reinforced responses are acquired faster than intermittently reinforced response (Ormrod, 1990:58). Immediate reinforcement was used in this research to administer the reinforcement ... suggestions to the following people. 1. The English Teacher Based on the research result, it is suggested to the English teacher to give positive reinforcement as reinforcement in teaching learning process. Giving positive reinforcement can increase the students’ response and also their participation during the teaching learning process. It is suggested ... used for the teaching learning process and one meeting was for the tense test. The first meeting in each cycle was used to teach simple past tense and the second meeting for each cycle was used to teach about past continuous tense. In order to improve the students’ tense achievement and their active participation during the teaching learning process of
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JI DAYA ANTIBAKTERI EKSTRAK POLIFENOL BIJI KAKAO Escherichia coli SECARA IN VITRO

... JEMBER 2012 PERSEMBAHAN Skripsi ini saya persembahkan dengan penuh rasa hormat dan cinta untuk: 1. Orangtuaku tercinta, Ayahanda dan Ibunda yang telah memberikan dukungan, kasih sayang, doa, bimbingan, kerja keras, pengorbanan, dan cintanya yang tiada henti untukku selama ini; 2. Guru-guruku tercinta yang telah membimbing dan mendidik dengan penuh kesabaran ... cokelat. Pada awalnya, suku Maya-Amerika mengolah cokelat ini sebagai minuman pahit berkhasiat/jamu yang dipercaya sebagai penjaga stamina tubuh. Sejak itu, masyarakat luas mulai mengenal dan memanfaatkan khasiat biji kakao. Biji kakao ini ternyata memiliki kandungan polifenol total lebih tinggi dibandingkan dengan anggur maupun teh, baik teh hitam maupun ... Buah Kakao (Theobroma cacao) .............................................................. 5 2.2 Struktur Kimia Katekin dan Prosianidin/Leukosianidin ........................... 7 2.3 Struktur Kimia Tanin dan Antosianin (Sianidin) ...................................... 7 2.4 Bakteri E. coli ............................................................................................
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Pelayanan sosial medis bagi penderita paraplegia di instalasi rehabilitasi medik RSUP Fatmawati Jakarta

... dalam Pelayanan, (Jalarta; 1997), hal. 106-107 menginap, istirahat, tidur dan menyimpan barang-barang pribadi miliknya. b. Pelayanan pemakanan yaitu dimana pelayanan ini memberikan makan dan minum berdasarkan menu yang telah ditetapkan agar terjamin gizi dan kualitasnya. c. Pelayanan konsultasi, pelayanan ini berupa bimbingan untuk meningkatkan ... formal. f. Pelayanan keterampilan yaitu pelayanan bimbingan keterampilan seperti; pertukangan, perbengkelan, perkebunan, salon dan lain sebagainya yang dapat menunjang kreatifitas klien sehingga klien dapat bekerja dengan keterampilan yang memadai. g. Pelayanan keagamaan yaitu pelayanan bimbingan mental spiritual dengan menjalankan aktivitas agama masing-masing ... bersedia meluangkan waktu untuk saya wawancarai. 8. Mama dan Papa tercinta, terima kasih atas dukungannya selama ini dan maaf pita sering bikin pusing dan kesal. 9. Kakakku yang paling cerewet kak Eci, terima kasih atas segala tempaannya insya Allah pita gak akan ngecewain kakak. Boar alias borin alias debo adikku termanja, pita sayang kamu. Zuki, si cuek
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An Identity Crisis In Hanrahan's Lost Girls And Love Hotels

... over natural desires and goals, they may easily experience guilt. 12 4. Industry vs. Inferiority (6 to 12 Years) In this stage, children begin school and are exposed to new social influence. They now learn to win recognition by producing things primarily as a means of attaining praise and obtaining the satisfaction derived from the successful completion task. ... character “ Sometimes, when I’m staring down a room of Japanese stewardesses -in- training, looking across a sea of shiny black coifs, a chorus line of stockinged legs, knees together, toes to the side, when I’m chanting ‘Sir, you are endangering yourself and other passengers!,’.…” (Hanrahan 2006: 3) Has interesting eyes “‘You have good eyes.’ Jiro ... day. 18 According to Erikson's stages, the beginning of the identity crisis is in the teenage years or adolescence, and only individuals who succeed in resolving the crisis will be ready to face future challenges in life. But the identity crisis may well be returning, as the changing world strongly makes adolescents to constantly redefine themselves.
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The Effectiveness of Computer-Assisted Language Learning in Teaching Past Tense to the Tenth Grade Students of SMAN 5 Tangerang Selatan

... Teaching Aids In conducting the teaching stages, teachers are recommended to use some aids to succeed their teaching stages meeting their goal. It is because the use of teaching aids is so important and useful in teaching and learning process. According to Sukartiwi,29 the importance of using aid in the teaching and learning process are: a. To increase ... teaching aid that is used is computer. 2. Stages in Grammar Teaching According to Harmer25, there are three major stages in teaching grammar i.e. introducing new language, practice, and communicative activities. These stages are in line with what Celce-Murcia & Hilles26 state about grammar teaching stages. They state that the teaching grammar stages include ... 141. 15 possible; providing on comprehensible and comprehensible input; using meaningful practice activities a wide range of activity; than production grammatically of perfect utterances and sentences Communicati Emphasizing on meaningful communication can result in ve language interaction; course syllabus ignoring grammar; emphasizing teaching includes
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Analysis On Students'Structure Competence In Complex Sentences : A Case Study at 2nd Year class of SMU TRIGUNA

... is a verb—any form of a verb: to explain, explained, to be explained, explaining, had explained, had been explained, had been explaining, having explaining, having explained, having been explained, being explained. A verb cluster is formed when modifiers or objects or both are joined to such verbs or verb phrases to form a unit.66 Though it has various ... when they follow a main clause because these subordinating words announce strong contrast.45 43 Ibid. Ibid. 45 Ibid, p 500 44 Adverb clauses always begin with a subordinating conjunction. Here is a list of common subordinating words: Table III Common Subordinating Words for Adverb Clauses Coordinating conjunctions After As though In order that So ... structure competence in constructing complex sentences. Its aim is to know the students’ competence in distinguishing various kinds of clauses, noun, adjective and adverb. Analyzing the students’ competence in certain skill, in this case is constructing complex sentences, she will get to know how far the curriculum aim, especially writing skill, has been
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The correlation between listening skill and pronunciation accuracy : a case study in the firt year of smk vocation higt school pupita bangsa ciputat school year 2005-2006

... about listening from some experts. But the writer only chooses several of them which are important to talk about. “Listening is the process of becoming aware of the sound components and recognizing these components in sequences which have meaning.”3 Beside, listening involves more than just hearing or paying attention. It also involves thinking, language ability, ... in communicate to other. Without understanding input at the right level, any learning simply cannot begin. Listening is thus fundamental to pronunciation. 2. Listening Activities Although every oral communication situation is opportunity for developing listening skill and fostering good listening habits, on organized instructional program planned in detail ... 63188941963. 5 According to the first defining statement in Webster’s third new International Dictionary, “listening is to make a conscious effort to hear, attend closely, so as to hear or to pay close attention; take advice.”6 Referring to explanation above, the writer concludes that listening is vital in the language, because it provides the process of thinking,
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THE TRANSLATION PROCEDURES IN ‘THE 1945 CONTITUTION OF REPUBLIC OF INDONESIA’ DOCUMENT

... first in terms of meaning and secondly in term of syles.3 Newmark in Rudi Hartono states that translation is rendering the meaning of a text into another language in the way that the author intended the text.4 From these definitions the translation has the same term “equivalence”. The meaning, context, though, or message of both source of reproducing in ... amount. 27 in English grammar, the word closing in the source text is verb. While, the word mengurangi in the source text is mengambil (memotong) sebagian in Indonesia dictionary. 27 Ibid, p. 234-235. 29 In this corpus the translator uses modulation in translating the source text into the target text in order to the target language form. In this ... translation procedure in translating, because not only can increase the information about translation, but also apply in translation practice. The writer also would like to suggest that in 32 doing any translation, the most important thing is keep the meaning or the message of the source language remains the same when it is being translated into target language. As
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Existentialism of Jack in David Fincher’s Fight Club Film

... often experiencing the feeling of existential crisis or feeling that living without any purpose and meaning. From the feeling of searching what is the meaning of life and begin to find out how to live authentic, the existentialism seeds have risen. There are many films containing existentialism theme. First, Clockwork Orange (1971), the main character ... existence1 for the individual human being. He said, to exist means to be the certain kind of individual, an individual who struggles, who consider alternatives, who chooses, who decides, and the most important, who makes commitment.2 For Kierkegaard, to think about the terms of existence is to realize that we face individual choices, our thinking must deal ... Action Internal action is character’s minds and emotions that consist of secrets, unspoken thoughts, daydreams, aspirations, memories, fears, and fantasies. Indeed, the most obvious way in which the filmmaker reveals inner reality is by taking the viewer visually into the character’s mind so that we see or hear the things that the character imagines,
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Tinjauan seksi penagihan terhadap tata usaha piutang pajak kantor pelayanan pajak Bandung Karees Wilayah VII Direktorat Jenderal Pajak Jawa Barat

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Perancangan Sistem Informasi Pelayanan Tamu Hotel Tirta Dahlia Cianjur

... engaged in services, which provide accommodation and service facilities in the hotel Dahlia Tirta. In the system information contained in the hotel Dahlia Cianjur Tirta has not completely worked well and the maximum. It is dapata seen in systems that are running on the receptionist was done by recording and not terkompiterisasi, thus resulting in less ... Tirta Dahlia Cianjur, Pelayanan Tamu i ABSTRACT Information technology advances have a devastating impact on the organization and especially in the field of business. With advances in technology and information, is the process of data and information is a critical part of the field of organization and business, especially in the hotel because the ... tersebut saling berinteraksi satu dengan yang lain membentuk suatu kesatuan untuk mencapai sasaran. 1. Komponen in t u p Input mewakili data yang masuk kedalam sistem informasi. Input disini termasuk metode dan media untuk menangkap data yang akan dimasukkan, yang dapat berupa dokumen-dokumen dasar. ●6 2. Komponen model Komponen ini terdiri dari kombinasi
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Prosedur Pelayanan Konsumen Pada DIstro Screamous Bandung

... bagian pelayanan. Banyaknya pelayanan yang melakukan tindakan indisipliner maka manajemen memberikan sanki pemecatan terhadap karyawan yang melakukan tindakan tersebut, sehingga menyebabkan kurangnya karyawan pada saat ini. 3.3.3 Usaha yang di lakukan dalam mengatasi hambatan prosedur pelayanan konsumen pada distro SCREAMOUS. Masalah pelayanan ... bersangkutan. Pelayanan adalah suatu kegiatan atau urutan kegiatan yang terjadi dalam interaksi langsung antara orang dengan orang lain atau mesin secara fisik, dan menyediakan kepuasan pelanggan. Dalam kamus besar Bahasa Indonesia dijelaskan pelayanan sebagai usaha melayani orang lain. 1.2. Tujuan Kerja Praktek Adapun tujuan dari kerja praktek lapangan ini ... mba ada yang bisa kami dibantu !!!! atau mau pilih-pilih dulu,, silahkan” sehingga konsumen merasa puas atas pelayanan yang diberikannya. 3. Screamous harus melakukan perekrutan karyawan baru dengan lebih ketat sehingga dapat mengurangi terjadinya tindakantindakan indisipliner oleh karyawan tersebut yang dapat merugikan perusahaan. BAB IV KESIMPULAN
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Prosedur pelayanan permintaan perubahan daya listrik PT.PLN (persero) Unit Pelayanan dan Jaringan Bandung Utara : laporan kerja praktek

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Pengaruh Implementasi Kebijakan Tentang Sistem Komputerisasi Kantor Pertahanan (KKP) Terhadap Kualitas Pelayanan Sertifikasi Tanah Di Kantor Pertanahan Kota Cimahi

... Miracle Universitas Komputer Indonesia 2008 : Latihan Dasar Kepemimpinan, Miracle Universitas Komputer Indonesia 2009 : Pelatihan Mahasiswa Peneliti, Ruang seminar Universitas Komputer Indonesia Pengalaman Berorganisasi 2003-2004 : Anggota OSIS SMA PGRI 2 Sindang Indramayu 2006 - 2007 : Anggota Hima Ilmu Pemerintahan Universitas Komputer Indonesia 2007- ... RI dalam rangka meningkatkan standarisasi pelayanan pertanahan. Tujuan KKP adalah untuk menjamin penggunaan informasi pertanahan bagi para stakeholder (aparatur) kantor pertanahan Kota Cimahi, monitoring pelayanan, dan mencetak semua laporan Daftar Isian (DI). Bentuk aplikasi data pelaporan dan penyebaran informasi untuk kepentingan internal maupun eksternal ... ini tentunya diharapkan memberikan pelayanan terbaik kepada publik atau masyarakat. Menurut Sinambela di dalam bukunya yang berjudul Reformasi Pelayanan Publik, bahwa pelayanan publik dapat didefinisikan sebagai berikut: “ Pelayanan publik adalah pemenuhan keinginan dan kebutuhan masyarakat oleh penyelenggara pemerintah serangkaian aktivitas yang dilakukan
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Analisis Hubungan Atasan-Bawahan Terhadap Kepuasan Kerja dan Dampaknya Pada Kualitas Pelayanan di Klinik Mutiara Cikutra Bandung

... keluhan. 5. Kelengkapan, menyangkut lingkup pelayanan dan ketersediaan sarana pendukung. 6. Kemudahan dalam mendapatkan pelayanan 7. Variasi model pelayanan berkaitan dengan inovasi untuk memberikan polapola baru pelayanan. 8. Pelayanan pribadi, berkaitan dengan fleksibilitas. 9. Kenyaman dalam memperoleh pelayanan. 10. Atribut pendukung pelayanan lainnya. Pada dasarnya ... mutiara cikutra harus lebih di tingkatkan lagi agar hubungan kerja di klinik mutiara cikutra lebih nyaman. Sedangkan pada variabele kualitas pelayanan klinik harus mempertahankan kualitas yang telah diberikan kepada pasien sehingga kualitas pelayanan yang di berikan oleh karyawan klinik mutiara cikutra semakin meningkat lagi sehingga bisa menjadi kategori ... Komputer Indonesia yang telah membantu dalam segala urusan administrasi dan perizinan sehingga penulis dapat menyelesaikan studi dalam penyusunan skripsi ini. 6. Seluruh Karyawan Perpustakaan Universitas Komputer Indonesia yang telah banyak membantu penulis dalam memberikan informasi yang mempercepat terselesainnya skripsi. 7. Bapak dan Ibu karyawan Klinik
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