Impact of Service Quality, Price, and Brand on Loyalty with the mediation of Customer Satisfaction on Pos Ekspres in East Java
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H5 : Service Quality berpengaruh positif pada Customer Loyalty secara langsung ataupun dengan dimediasi oleh Customer Satisfaction..
Dengan demikian hipotesis 6 yang menyatakan service quality berpengaruh terhadap customer loyalty melalui customer satisfaction pada pelanggan Boncafe di
First, the results of this study indicate that after-sales service quality is positively correlated with customer satisfaction of middle-upper class landed housing
The Effect of Brand Image on Product Purchase Intention with Customer Satisfaction as A Mediation Variable Study of Semen Gresik Consumer in East Java Manggala Muhamamd Badar
The results showed that the variable service quality had an effect on customer satisfaction , while the price variable had an effect on customer satisfaction and the variable customer
CONCLUSION Based on the research results from the analysis of the effect of service quality, brand trust, and perceived quality on customer loyalty with customer satisfaction as an
Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments.. Measuring service quality: a re-examination and
• Service Quality tidak berpengaruh signifikan dengan Customer Satisfaction Hasil penelitian terhadap variabel Service Quality terhadap variabel Customer Satisfaction tidak
